Returns / Refunds Policy

 

Refunds/Returns

Return Policy:

Discounted Items: Items purchased at a discounted price, regardless of their current price, are not eligible for return or exchange. All sales or discounted items are considered final sale.

Products purchased at the regular full-price, with a Season Ticket Holder discount, will qualify for both returns and exchanges.

Jerseys with Player or Custom Names:

Jerseys that include a player's name and number, Player 22, or those customized with a personal name, are not eligible for returns or exchanges. Please review your order carefully before finalizing the purchase to ensure accuracy in player name selection, custom name and number request, and sizing.

Conditions for Return/Exchange Eligibility:

For all eligible returns or exchanges, the following conditions must be met:

  1. The item must be in its original condition, unworn, and with all tags attached.

  2. The return request must be initiated within 30 days from the date of delivery.

  3. A valid proof of purchase, such as the packing slip, must accompany the return.

  4. The item/s will not be eligible for return if they were purchased during a sale.

How to Initiate a Return:

To initiate a return, please contact our customer service team at store@angelcity.com within 30 days of receiving your order. Provide your order number, the reason for the return, and any supporting information or images if applicable. Our team will guide you through the return process.

Refund/Exchange Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange. If approved, refunds will be processed to the original method of payment, and exchanges will be processed based on product availability. We do not offer store credit, gift cards, etc.

Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping service to ensure the safe return of the item.

Under $25

$50 to $100

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