ACCESSING YOUR TICKETS
Open the Angel City app and click the Human Icon at the top right of the screen. From there, click the Log In button under Settings.
Click the Sign In/Up Ticketmaster option and log in using the email address associated with your Angel City account.
If you have never signed in to Ticketmaster or forgot your password, click Forgot Password at the bottom right of the screen.
Once logged in, click the human icon at the top right of the screen.Click on the ‘My Tickets’ tab and agree to the terms and conditions.
Select the game/event you wish to access.
Tapping on 'View Barcode' will give you a scan code for entry. You can also tap Add to Apple Wallet' on iOS or 'Add to phone' on Android to add to your mobile wallet.
By clicking the ‘View Barcode’, the barcode will be accessible to scan at entry. Please note that screenshots will not work. You can also add the ticket to your mobile wallet from here.
TRANSFERRING YOUR TICKETS
Select a game from the ‘My Tickets’ Tab through the Angel City App and select the ‘Transfer’ tab on the game you wish to transfer.
Select the seat(s) and click the ‘Transfer To’ tab
You will have the option to send ticket(s) to someone from Contacts or manually enter the recipient. Once you enter the recipient, click the Transfer Ticket button at the bottom right.
Transfer will be completed and the recipient will be notified on how to create an account or login to their account to view the ticket(s)
How do I access mobile tickets?
We recommend you use the Angel City FC app to access your tickets. Follow the instructions above to access your tickets. You can also view your mobile ticket(s) including parking passes by using the web browser on your phone to log into Angel City Account Manager. Please make sure to use the same email address that is on your season ticket account, or the email address that was used to obtain your tickets.
What type of phone or mobile device do I need to use mobile tickets?
Any smartphone or mobile device that has internet capabilities and can access the Account Manager can be used to access mobile tickets.
Can I forward tickets to friends or family?
Yes. Mobile tickets can be transferred to friends or family by first logging into your Account Manager and following the full transfer instructions above. Recipients of tickets will be required to log into their Angel City FC Account or create an account of their own to complete the transfer process. Once the recipient logs in or creates their Angel City FC Account and completes the ticket transfer, they can use the Angel City app on their phone to access their tickets and enter the Banc of California.
Can I cancel a ticket transfer?
If the tickets have not been accepted by the recipient, the sender can cancel the ticket transfer and reclaim the tickets. Once the tickets have been accepted, you no longer have access to them.
If tickets are not accepted by the start of the event they will return to the sender.
Can I print my tickets or take a screenshot of the ticket?
As part of our ticket policy, screenshots will not be permitted for entry. Additionally, mobile tickets may only be transferred or forwarded electronically through the Angel City Account Manager. Mobile tickets cannot be transferred as a PDF using any other form of delivery and neither PDF printouts nor on-screen PDF tickets will be allowed for entrance into the game.
What if I don't have a smartphone? How do I access my tickets?
All tickets are mobile only and can only be managed through your Angel City Account Manager. Don't have a smartphone? You can utilize another member of your party's smartphone to present your ticket or pass.
How do I know which gate is closest to my seats?
Your mobile ticket will indicate the gate that is nearest to your seats. You can view our stadium map and entry points by clicking here.
Having trouble accessing my mobile tickets. What should I do?
The Angel City service team is available to answer any questions you may have. You may reach a Service Executive at 213-419-9599. You can also email our service team at firstname.lastname@example.org. While we strive to be as responsive as possible, please allow at least 24 to 48 hours to respond to voicemails and emails. If you are having issues with the app, contact email@example.com.